1. Order Cancellation Before Shipment

β€’ You can cancel your order at no cost if it has not been shipped.

β€’ Contact us immediately via email or customer support to request a cancellation.

2. Order Cancellation After Shipment

β€’ Once the order has been shipped, cancellations are not possible.

3. Custom and Pre-Order Items

β€’ Orders for custom-made or pre-order items cannot be canceled after confirmation.

4. Refund Process for Approved Cancellations

β€’ Refunds will be processed within 5-7 business days.

β€’ Refunds will be issued to the original payment method.

5. Non-Refundable Fees

β€’ Shipping fees are non-refundable.

For questions or assistance, contact our customer support team : [email protected]