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All shipments are FREE and handled via EMS (Japanese Express Mail Service) and include:
• A tracking number for real-time tracking.
• Premium insurance covering the full value of the shipment.
Delivery Time:
Shipping usually takes around 2–5 business days. Please note that we ship orders only to addresses within Japan.
Processing time:
For items marked in stock, processing takes 2–3 days. For pre-order items, it typically takes about 14–21 days. In case of any delay, we will notify you immediately by email.
Returns and Exchanges:
• Change your mind? Return your watch within 3 days of delivery — unworn and sealed — for a full refund.
• If you receive a defective item, please contact us within 7 days after receiving the product.
Return Shipping Costs:
• If the item is defective, we will cover the return shipping costs.
• For other reasons, the customer is responsible for the return shipping costs.